“We’ve all felt that moment of panic after hitting send — it’s pure horror. So we thought, why not treat it like one?” Yahoo Creative Lab director Kemma Kefalas told ADWEEK. “Since it’s Halloween, we leaned into the spooky side, but in true Yahoo fashion, we had to make it funny, too. It’s a wink to show we feel the pain, and a subtle nod to let people know Yahoo Mail is here to help.”
The short is the latest in Yahoo’s series spotlighting tech pain points. An August ad showed a woman at the beach rescued by a lifeguard with a mini cooler after her phone overheated.