Browsing: customers

There is a specific look on a client’s face when they pull a barn-door halibut over the rail of…

If Amazon Web Services’ annual re:Invent tech conference proves anything, it’s that the cloud infrastructure player is going all in…

The insanity first hit Jake Shivery this year, after he ordered a supply of camera film from China. He’s the…

Customer loyalty is tough to earn and even harder to keep.You want your customers to feel heard and valued, but…

Very recently, Verizon sent out emails informing some of its customers that their loyalty discounts were going to be canceled.…

When O2 launched in 2014, it called itself an “oxygenated recovery drink.” What’s that? It means it’s infused with oxygen…

KrebsOnSecurity recently heard from a reader whose boss’s email account got phished and was used to trick one of the…

Apple customers aren’t thrilled they’re getting an ad from the Apple Wallet app promoting the tech giant’s Original Film, “F1…

Ever wonder why customers seem to forget your brand? It’s called “marketing amnesia: why customers forget your brand and…

Opinions expressed by Entrepreneur contributors are their own. In retail, the concept of customer experience (CX) is typically framed through…