Powering SEA’s First Fully AI-Driven Telco Platform

Circles, a global telco technology company, and OpenAI have revealed a strategic global collaboration to build a fully AI-native telco platform. As a new benchmark for telcos worldwide, it said that this platform will strengthen their ability to shape and enhance consumers’ lives in the AI-first era.

Circles and OpenAI Collaborate to Build SEA’s First Fully AI-Native Telco Platform

In collaboration with OpenAI, Circles is redefining the Telco industry by building a fully AI-native SaaS platform that drives unprecedented levels of consumer intelligence, productivity, and profitability across global research, operations, customer support, and CRM for operators.

The AI-native platform will launch in Singapore first, powering Circles.Life’s app, and will rapidly expand to Circles’ telco partners globally. This multi-year collaboration will also give Circles access to OpenAI’s early-stage models and research programs, positioning Circles at the forefront of inventing new AI benchmarks for the telco industry. Circles will combine its deep consumer understanding and operator expertise with OpenAI’s industry-leading models to showcase the potential for AI in text, voice, image, and vision.

Awais Malik, Global Chief Growth Officer of Circles, said the company’s mission is to continually push the boundaries of the telco experience and bring innovation from Singapore to the global stage. He noted that OpenAI, which is a worldwide pioneer in artificial intelligence, is a key partner in launching the AI-native platform for telco partners worldwide. According to Malik, the collaboration represents a paradigm shift, driving improvements in user experience and operator efficiency, ultimately enhancing value for end users.

By tapping into OpenAI’s latest technology, Circles aims to radically transform consumers’ digital experiences. The AI-native platform will power a pathbreaking agentic AI app that understands context, adapts to users’ digital lifestyles, and delivers personalised experiences across connectivity, shopping, travel, gaming, wellness, and more.

About Circles

Circles is a global technology company reimagining the telco industry with its innovative SaaS platform. Founded in 2014, it empowers telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.

Today, Circles partners with leading telco operators across 14 countries and six continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences millions of consumers enjoy globally.

Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.

For more information, visit www.circles.co.

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